How to get an overseas team member on the phone to Grow your business
(without it sounding like a call centre...)
Don't miss this opportunity to learn about getting people on the phone to answer inquiries, follow up leads, drum up business and look after current clients.
learn how to get great people to make or receive calls to help you grow your business.
What You'll learn
- How to get someone making calls that you would have made in the past, like when a client isn't happy, following up a lead after a sales call, or even someone who hasn't paid their invoice. (Emails and SMS's are great, but nothing beats a phone call!)
- How we have our South African team members (who are based in South Africa) calling and receiving calls on their Australian mobile numbers.
- How to choose pretty cool people to represent you and your business (and to have confidence that they'll do a good job).
Meet the presenters
Maureen Pound
Director of Global Teams
Maureen is the founder and director of Global Teams.
A master communicator, wordsmith and people-lover, her power to think big and identify opportunities is contagious. Our clients and staff benefit from this daily.
She made the brave decision to leave the corporate world and start her first business 22 years ago. Multiple successful businesses later, she’s learnt to leverage and shares her knowledge so others can do the same and run successful businesses.
She gets frustrated when people waste their time and energy doing things they hate doing or aren’t good at when there’s always someone out there who does love it and wants to help.
She can help you choose the best person for any role and is a master and helping your team work out what to say and how to say it to get more sales and help clients feel supported.
She is not afraid to get on the phone and teaches others how to do it well.
Carmen Williams
Carmen is the founder and director of Global Teams.
She is the Swiss army knife of operations. From coordinating enterprise-wide changes in her 20s to building a team of over 100 remote team members from the ground up at Global Teams, she is like a machine automated for results.
She’s not happy unless she has a list of things to smash.
But she is a delegation expert! Carmen is a mastermind at getting others to do stuff for her. Only six months after starting her first business she hired an overseas team member to support her with LinkedIn marketing. So she knows the power of getting the right support to propel a business forward. And now her business is helping other businesses get the support they need to grow into even greater ventures.
How to get an overseas team member on the phone to Grow your business