Virtual Assistants for Australian Businesses | Global Teams

High-performing VA Teams.

We match you with a dedicated team member from the Philippines or South Africa who fits your business and wants to stay. Then we support you both, so the hire pays off and your business grows.

Let's chat
  • No lock-in contracts
  • No setup or recruitment fees
Global Teams Founders Carmen Williams and Maureen Pound
Would 100% recommend the services of Global Teams!Helena Turpin, GoFIGRThe new VA is a perfect match and has lifted my game.Vivien Reed, Australia in StyleBusiness efficiency jumps to another level.Mauro Risch, The Hotel PhotographerTheir recruitment process is excellent.Helena Turpin, GoFIGRConsummate professionals.Vivien Reed, Australia in StyleThe results have been fantastic.Mauro Risch, The Hotel Photographer

More work than people? Good problem.

But it's still a problem, so let's fix it. We find someone great at the job who wants to stay, then help you keep them for years.

You're doing work you shouldn't be

Inboxes, follow-ups and marketing eat the hours you should be spending working on the business.

Good people are hard to find

And harder to keep. Hiring locally takes months, if you find anyone at all.

Everything runs through you

You're the bottleneck, and a holiday feels impossible.

Andrew Date, founder of Industry Insider Property
Andrew DateFounder, Industry Insider Property
Together 6 years
Lala, Andrew's operations and admin assistant
LalaOperations & Admin Assistant

Six years in, and Andrew's thinking bigger.

Lala runs the engine room of Andrew's buyers agency: inspections, contracts, leads, his calendar and even blog content. The unexpected bonus? With the doing off his plate, Andrew has become more creative, coming up with new strategy and marketing ideas.

"We have been extremely happy with the level of support that has been provided."

Want your own Lala?

Let's chat

How it works

Three steps from first chat to a team member you can't live without.

1

Book a call

We get to know you, your business and where you're heading. If a VA isn't right yet, we'll say so.

2

Meet your candidates

Anyone can find someone who can do the job. We find someone who'll love your job, and stay.

3

We stay with you both

Onboarding, training and ongoing support, for as long as you work together.

Way more than admin

Our team members work across the whole business, and they bring AI along to do it faster.

Angelika, a Global Teams virtual assistant
AI & automationOperationsCustomer serviceSales supportAccount managementExecutive assistantSocial mediaContent & videoBookkeepingCRM managementSpecialist roles
Khrysha, a Global Teams virtual assistant

"Can we hire another one?"

Hear it straight from our clients on the Scale with Virtual Assistants podcast.

Steve 'Hendo' Henderson of Rockstar Brewer Academy talking about his Global Teams virtual assistant

Steve "Hendo" HendersonRockstar Brewer Academy

400+ comments and DMs a day. Now Ella handles the conversations that need a real human.

James H Whelan talking about his Global Teams virtual assistant

James H WhelanFuture Waste Solutions

1700% growth in 18 months, with Christine keeping follow-up and the CRM on track.

Cameron Cresswell talking about his Global Teams virtual assistant

Cameron CresswellAutomotive Talent

Daryl started with sourcing and grew into project support. "Part of the family."

Marissa Candy talking about her Global Teams virtual assistant

Marissa CandyThe Marketing Factory

Burnt by another agency first. Now two VAs, and she's not stopping at two.

Google reviewGoogle review
"First VA I selected didn't work out. Reached out to Global Teams who immediately proposed fresh options. The new VA is a perfect match and has lifted my game with the result that I am having more fun with my business."
Vivien Reed, Australia in Style
Two Global Teams team members celebrating A Global Teams team member celebrating with flowers A Global Teams team member celebrating at home with family A Global Teams team member with visitors

A team people want to join. And stay in.

Our team members refer their friends, so we get the pick of the best. Once they're with you, they're never on their own.

200+applicants a day, at our busiest
125team members to love
300+hours of individualised Love Team support every month
24/7on-demand training in the Global Teams Academy, including AI
"Nearly three years with Global Teams, and one thing that has remained constant is how supported I’ve felt throughout my journey… For me, that kind of care and encouragement is what makes a company truly special—and a place worth staying with."
Byln CeeJaneTeam member for nearly 3 years · on Facebook
"Even though we work remotely, it never feels that way. Whenever someone has questions or encounters a problem, everyone is always willing to help."
Marie Angelika M. BorocTeam member for almost 4 years · on Facebook
"For me, GT is far more than just a job. It’s a true family… I’m so grateful to be part of a company that truly invests in its people!"
Cris Dela RosaTeam member since 2020 · on Facebook

And we only work with kind business owners. It's a big reason great people join us, and stay.

What a Virtual Assistant Can Do For You, free book cover
Free book

What a virtual assistant can do for you

Not sure what to hand over first? See what a VA could take off your plate, from inbox to sales support, and how AI makes them even better.

Questions? We've got answers.

The things business owners ask us most. See all our FAQs, or ask us on a call.

I don't have a team yet. Is this for me?

Absolutely. Plenty of our clients start with their very first team member. Some stick with one amazing VA for years, others grow to a whole team. Either way, we're with you.

What can a virtual assistant actually do?

Far more than admin. Our team members handle operations, customer service, sales support, account management, social media, bookkeeping, AI and automation, and plenty more. And because they're trained to use AI, they get through more, faster: think drafting, research, reporting and keeping your systems tidy. On our first call we'll work out what would make the biggest difference to you right now.

How do you find the right person?

We get up to 200 applicants a day, and good people refer good people. We look beyond skills to whether someone actually wants your job, and how they like to communicate, so the match lasts.

Can they answer phone calls? How's their English?

Yes. Many of our team members handle calls for clients every day. Everyone we put forward communicates well in English, with clear, neutral accents (though not Australian ones). For client-facing roles we look for excellent spoken and written English, and you interview every candidate yourself, so you can judge for yourself.

What does it cost?

Every business is different, so we'll want to understand your situation first: the role, the hours and what you need help with. Then we'll give you a clear price. There are never any setup or recruitment fees, and everything is month to month.

Will they fit in with my Australian team?

Before we even start recruiting, we work with you on a plan for how your new team member will fit in with your existing team. Sometimes that means including your team in the scoping and interviews. Once they start, they're dedicated to you, not shared around, and our onboarding covers how Australian businesses work.

How do I know my team member is working?

We work with you both to set up communication that suits you, like end-of-day reports, project management software and regular one-on-ones. That way you both know the priorities and where every task and project is at. Your team member also messages in when they start and finish each day.

What if my team member isn't the right fit?

We get it right first time the vast majority of the time. But if for some reason your team member isn't the right fit, our replacement guarantee has you covered. We spot it early and get you someone who is, at no extra cost.

What if I decide it's not for me?

No hard feelings. Everything is month to month with no lock-in contracts, so just let us know and we'll support you through the transition.

You'll wonder how you ever survived without them.

Carmen Williams, founder of Global Teams

Thinking this might be a good fit?

Book a chat with Carmen, our founder, to work out exactly what your business needs.

Often business owners find that what they think they need and what they actually need are two very different things.

Carmen will sort you out!

Let's chat

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